FAQs

What products do Balloon Macaroon make?
Balloon Macaroon makes a range of high quality party invitations and other printable party stationery.

The details on a Balloon Macaroon party invitation can be entered in personally by you. We have a selection of thoughtfully designed invitations, which you, in turn can customise to suit any party you are hosting.

As you are the one who ultimately decides the final look on the invitations, literally the possibilities are endless! Best of all, you will always end up with unique outstanding invitations that no one will ever have.

Why do I need to create an account upon checkout?
This is to make it easier to keep track of your recent orders and download any purchased PDF files easily and securely. The files can be downloaded 5 times within 30 days.

Keep your email address up to date so the next time you shop, simply log in and the fields will be filled in magically.

Furthermore, if you have any problems with your files, I can access your order directly and assist you if you are registered on my website.

I have registered an account but there is no confirmation email.
Please check your junk/spam folder.
What do I need to edit a Balloon Macaroon invitation?
All you need is some imagination, creativity, and access to Acrobat Reader DC, a very common (not to mention free!) PDF tool. You will need it to view and print invitations.
How do I edit my invitations on Acrobat Reader DC?
You can find a detailed step-by-step guide on how to edit here.

If you are a more advanced user, you can open up the invitations (PDF file) in Adobe Photoshop or Illustrator to add your own texts and modify the graphic elements. Adobe programs can be quite expensive though… Luckily, there are free alternatives too such as Canva, Gimp, Krita etc. However in doing so does not extend the license to distribute Balloon Macaroon designs for commercial purposes.

You may also wish to check out these printing tips too for perfect prints every time. Alternatively, here is how you can create a .jpg image to be sent out to your guests.

Can I put in a request for a custom design?
Yes of course you can. I do custom orders however please allow at least 3 months notice. The timeframe do vary project to project, so get in touch with me for advice early on to avoid disappointment.

Custom Order
Do you print?
Sorry, I do not provide printing at the moment. I do not ship printed copies either. I am planning to provide these services in the future so stay tuned!
Is there an app to edit the invitations? / Can I edit on my phone?
No. Editing is only possible with Adobe Reader. You must do it on a computer/laptop to format text. I have yet to discover a good smartphone app that supports text formatting. If you know of an app, please let me know.

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