FAQs

About Balloon Macaroon

What products do Balloon Macaroon make?
Balloon Macaroon makes a variety of unique, fun and adorable party invitations, printables and stationery.

The details on a Balloon Macaroon digital product can be edited personally by yourself, making every party you host special and unique. All graphics and artwork are personally drawn (hand drawn and digitally) by our creator, Janet, so you’ll never find these designs anywhere else.

Because you also play a hand in the final design, literally the possibilities are endless! Best of all, you will always end up with an outstanding party that no one will ever have.

Why do I need to create an account upon checkout?
This is to make it easier to keep track of your recent orders and download any purchased PDF files easily and securely. Your purchased files can be downloaded unlimited times within 30 days.

Keep your email address up to date so the next time you shop, simply log in and the fields will be filled in magically.

Furthermore, if you have any problems with your files, we can look up your order quickly to assist you.

I have registered an account but there is no confirmation email.
Please check your junk/spam folder.

Editing

What do I need to edit a Balloon Macaroon invitation?
All you need is some imagination, creativity, and access to Acrobat Reader DC, a very common (not to mention free) PDF tool. You will need it to view and print printables from the Balloon Macaroon website.
How do I edit my purchased files on Acrobat Reader DC?
You can find a detailed step-by-step guide on how to edit here.

You may also wish to check out these printing tips for perfect prints every time. Alternatively, here is how you can create a .jpg image to be sent out to your guests.

Can I edit on my phone?
No. Editing is only possible with Adobe Reader. You MUST do it on a computer/laptop. I have yet to discover a good smartphone app that has awesome text editing capabilities.
Are there other apps I can use?
Yes, there certainly are. If you are a more advanced user, you can use Adobe Photoshop or Illustrator to add your own texts and even modify the graphic elements. However, Adobe programs can be quite expensive. Luckily, there are free alternatives such as Canva, Gimp, Krita etc. In doing so does not extend the license to you to distribute Balloon Macaroon designs for commercial purposes. All Balloon Macaroon files are for personal use only.
Can I request for a custom design?
Yes of course you can. I do custom orders however please allow at least 3 months notice. The timeframe varies from project to project, so get in touch with us early on to avoid disappointment. It is important to consider how soon your party is going to be held, so please have realistic expectations.

Custom Order

Printing

Do you print?
Sorry, I do not provide printing at the moment. I do not ship printed copies either. I am planning to provide these services in the future so stay tuned!

In the meantime, check out these printing tips for perfect prints every time.


Have more questions?